I recently renovated my bathroom and had nothing but bad luck: granite took 16 weeks to deliver,toilet bowl was b/o,contractor was always behind schedule... I purchased a faucet for my sink at a specialized boutique my idiot of a contractor dropped the spout and put a big gash in it, went back to the boutique and was told there was nothing they could do about it (so much for specialized boutique) called the 1-800 number on the box and after explaining the story to the customer service guy (I told him the truth!!!) he had a new spout sent to me. no questions asked, no hassel, no jumping through hoops. just good old fashion honest customer service.

That small but apriciative effort, was actually an investement for them because from now on when ever I will renovate I will install aquabrass fixtures.When ever anyone mentions the words I need a faucet I will gladly tell them my story. what ever I can do to promote thaty company I will

thanks AQUABRASS