DON'T KEEP THEIR WORD

Company/Brand: FLAGSTAR BANK
16-08-2008
Go with caution if you decide to do any business with this bank.

I was recommended by the current Construction and Renovation company that I currently have an attorney to handle a scam case, to use this bank. (Contact me if you want to know which Construction and Renovation company this is and I will be happy to tell you who owns this company. This company is located in Canton, GA and only has a local Business License with the City. Is not registered with the Secretary of the State).

The loan officer (original office) at a local bank, told me that they could give me the money I needed to have remodeling done to my home. This same Loan Officer told me that I DID NOT HAVE TO HAVE A CHECKING ACCOUNT TO APPLY AND GET THE LOAN.


Then I found out that someone at the Bank was providing the Construction and Renovation, the person that referred me to Flagstar, with the status of my loan without my approval. And there was the possibility of violation of the personal confidentiality.

I took this to Flagstar Corporate office and someone there took over my loan process. In the meantime no one, I mean no one said anything about having a checking account with them. Then when it came time to close, Flagstar bank representative told me that I could not get the loan unless I got a checking account and that the account had to be used. By this, I had to do all my checking with them.

I informed the Corporate Flagstar Rep that the original Loan Officer at their Bank SAID, "YOU DO NOT HAVE TO HAVE AN ACCOUNT TO GET A LOAN." The Corporate rep said too bad and denied me the loan.

Official Replies from FLAGSTAR BANK

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