Guilty of Being Loyal?

Tue, 22 Aug 2006 17:45:15 -0700

Why is it that when you fly on points with Air Canada, they seem to want to make you feel guilty for doing so during the whole experience.

Despite it being plainly clear that you are a frequent flier (elite or super elite designation, usually), as soon as you have a reward ticket that means that all staff should be unfriendly, unhelpful, and overall generally indifferent to the fact that you are on this planet.

Why?

Shouldn't the reward travel experience be the best part? Shouldn't they give you free cookies, free upgrades (if available), and celebrate the fact that you earned this trip, earned it through dozens of horrible business flights through crazy itineraries, dirty airports, car rentals and long drives, etc.?

They gotta rethink it. I want to have fun on reward travel (usually holiday time). Traveled to Asia and they just made me feel worse and worse at every touchpoint... perhaps i should have apologized to the staff members for cashing in my miles?

leaning towards Li Nings

Mon, 14 Aug 2006 17:38:17 -0700

Yo i picked up a pair of Li Nings. They iz hot. Good price, good material. It was in China so couldn't speak with staff all that well but they was very helpful. I are thrilled with them so far. Will see how long they last.

Peace

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Guilty of Being Loyal?

leaning towards Li Nings