Sutori - Stories Tagged With 'repair'

Catalogue shopping can sometimes be fun

Fri, 22 Sep 2006 15:49:54 -0700

I'm normally not a big fun of mail order and catalogue shopping, and thought it had pretty much gone out of style in the 90's. However, I recently stopped into Lee Valley on United Blvd. in Coquitlam and was pleasantly surprised -- Cool stuff for the home and garden with lots of nick-nacks you never thought existed. Although this outlet has been around since 03, I never really took notice of it. A lot of the woodworking tools (hand wood working tools and accessories for the power tools) as well as the gardening stuff is on display in the showroom, so you get to see what you’re buying before you take it home. The quality is excellent (from what I saw) and not too pricy. And, everything seems to be well stocked. The showroom doesn’t have the nasty warehouse feel that that you would expect of “mail order places”. If you have someone on your Christmas shopping list who is an avid gardener or just generally like working around the house I would highly recommend you make this a stop on your list of place to go -- I certainly plan to.

Wow! IBM rocked my world.

Mon, 08 Jan 2007 17:53:14 -0800

I got my IBM Think Pad and I completely spazzed over the holiday season because it stopped working -- it said "Fan error". It's still under warranty, but I was dreading getting it fixed because years ago when I had had a problem with my IBM, I had to do this whole elaborate mailing of my laptop to get it fixed and this was also over the holidays! But I went to their website, and after spending WAY too long trying to figure out how to get to the appropriate place, I filled out the form and submitted it, frustrated after all the time I spent on the site, and with the lowest of expectations.

Well, the next business day morning, they called! And the same day SOMEONE DROVE TO MY HOUSE, installed the new part, and wow! my computer was fixed!!

I have been thinking about going Mac since I don't do much on my computer besides word-processing, but this was mighty impressive.

Beware of Balanced Spectrum Lights!

Mon, 05 Feb 2007 10:05:18 -0800

Yes, these lights are not only functional but some of the models are even stylish & good-looking. I suppose they do offer the "outdoor" light spectrum that they advertise but I never bothered to really investigate that.

What the buyer should be aware of is that these lights cannot be repaired. If you are lucky to have a light fail during its warranty period, the company most usually will replace it for free. After that, you can change the lightbulb but that is it. Should the ballast fail, you will be out of luck as I was. The company flatly refused to do anything where the light was just two years old. Now I have $130 lamp that is totally useless.

It is really too bad companies do not stand behind their products these days.