Fujifilm in Brazil

Tue, 01 Aug 2006 15:43:32 -0700

I bouth a Fujifilm digital camera ant is broken now. The only place in Brazil to solve the problem is São Paulo and they want the same value to solve than tobuy another one...

ridiculous.

Canon and the E18 error

Thu, 05 Oct 2006 14:28:09 -0700

There aren't very many brands I really like, and Canon, until recently, was one of them.

We had a Canon digital camera for several years and loved it, took it everywhere and it has held up really well.

My in-laws got us a new model, the SD550 for our 10th anniversary and we were delighted. Better quality stills, much better movies, great great great. I often take little movies of my son, edit them together, put in a little music and please the whole family.

Well we had the camera for a couple of weeks when one day, while we were with our son on a miniature train, I pulled it out of my pocket and the lens was half out, stuck and the screen displayed E18. I couldn't get the camera to work.

I did some research on the issue, and it's evidently pretty well known. There's even a class action lawsuit, sites devoted to people who have suffered the indignity of an E18 error.

I'm counting on Canon to do right by me, but I have a sinking feeling that I'm on my own. The camera was a gift so I have no receipt. My in-laws may or may not still have the receipt. Without the receipt Canon won't honour the warranty. So I guess they don't stand by consumers who are given presents. I find this to be most puzzling.

I'm not paying anything for the repair of the camera, if I have to pay I'm switching brands forever.

Sutori - Stories Tagged With 'camera'

Fujifilm in Brazil

Canon and the E18 error